I had some very bad experiences with customer service recently and I did have an entire blog drafted in my mind about the importance of putting the customer first but then we had some great news. In fact, we have had three pieces of great news in the last couple of weeks and so the customer service blog will have to wait until next month. Be assured, though, I will be venting my spleen in due course.
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Investors in People
Surrey based Cleankill has become one of the first pest control companies in the world to be awarded the Investors in People Gold Standard, demonstrating the company’s commitment to high performance through good people management.
As a pest controller with over 35 years’ experience, I am pretty used to stepping into unknown environments. When you are called to a new job, you are never sure exactly what you are going to find and what special problems will present themselves - with pest control there is never a ‘one-solution-fits-all’ strategy.
Surrey based business Cleankill Pest Control has been named as a leader in people management practice globally, having been shortlisted in the Excellence in Social Responsibility category (up to 249 employees) in the third annual Investors in People Awards. Finalists demonstrate that social responsibility is not just a policy; it’s driven from the top and rooted in the culture of the whole organisation.
Cleankill has become the first pest control company in the UK to gain the Investors in People Silver accreditation.
No other pest control companies have achieved either Silver or Gold Investors in People. Three years ago Cleankill achieved the Bronze level – the first company it its sector to do so – and decided to build on that success by aiming for the next level.
A great year
2014 has been a great year for Cleankill. We’ve stuck to our ethos of transparent pricing, honesty, reliability and great customer service and this is paying dividends as more people are hearing about us and then staying with us.
Thank you to everyone we've been in contact with or worked with over the past year for helping us to have such an incredibly busy and rewarding year.